IT Support Specialist

Location: Omaha, NE

Department: Installations & Projects Team

Type: Full Time

Min. Experience: Entry Level

Our Company

Medix Dental (https://medixdental.com) is a Midwest-based dental technology integration and support provider. Since 2003, we’ve partnered with dental practices all over the nation to manage their IT, as well as advise strategically on technology decisions and compliance. By becoming an extension of our clients’ practices, we minimize technology issues, increase practice profitability, and improve practice contentment. Our hard work has earned us an exceptional reputation and a high client retention rate.  To learn more about our company, visit https://medixdental.com/.

The Job

We are looking for a motivated, confident, well-organized, and detail-oriented IT Guru with a passion for success to serve as an Onsite Technical Engineer. This is a unique opportunity to work remotely and apply your technical skills. You will work as part of a team ensuring all hardware is installed to our standards, fully operational, accurate, and up-to-date. This is a growing role within the business, so responsibilities will expand over time. This role requires attention to detail and critical thinking skills.

The Team

You’ll be part of our Installations & Project team that consists of several in-house employees, outside field engineers, and Project manager.  You’ll report to the Director of Partner Experience. 


What You’ll Do All Day

Onsite and remote installation, configuration, and troubleshooting of:

  • Servers and workstations
  • Wifi systems
  • Cloud VOIP Solutions
  • Backup Systems
  • Managed switches and firewalls
  • Practice Management and Imaging software upgrades


We Need to See

  • Our Clients are #1! YOU MUST SHARE THAT IDEAL.
  • True passion for technology.
  • Excellent communication and organizational skills.
  • Basic foundation of Windows and corporate networking environments.
  • The ability to explain complex issues to non-technical personnel via clear and concise oral and written communication.

We’d Like to See

  • 1-2 years of experience with workstation and server deployments.
  • 2-4 years general IT industry experience.


Why Medix Dental is a Great Place to Work

Our culture is fun, creative, and supportive to help you reach your fullest professional and personal potential every day.


PLEASE NOTE: Final date to apply is October 1, 2021. Please apply online only.  No applications submitted after this date or printed application submissions will be accepted. Medix Dental is proud to be an Equal Opportunity Employer.  We are committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, gender, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation or any other characteristic protected by law.

 

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