Executive Sales Assistant

Location: Remote

Department: Installations & Projects Team

Type: Full Time

Min. Experience: Entry Level

Medix Dental is a Midwest-based dental technology integration and support provider. Since our founding in 2003, we have partnered with dental practices all over the nation to manage their IT as well as advise strategically on practice technology decisions and compliance. By becoming an extension of our clients’ practices, we can minimize technology issues, increase practice profitability, and improve practice contentment.  This has led to a reputation for quality, exceptional customer service, and client retention compared to the rest of the industry.  To learn more about our company, visit https://medixdental.com/.

**This is not a C2C opportunity**

The Executive Sales Assistant's primary role is to act as a liaison between support and sales team regarding client requests and manage client needs with excellent service.


Responsibilities

  • Work directly with clients and generate quotes based on their needs
  • Follow up with clients on existing quotes
  • Provide clients with hardware budgeting bi-annually
  • Respond promptly and accurately to client questions and quote requests.
  • Work with sales and support teams to ensure project accuracy and optimal client satisfaction.
  • Maintain and update client records and documentation.
  • Become an expert on our products and services.
  • Stay up to date with industry news and services.
  • Suggest and/or implement process changes that improve our client experience.
  • Assist with other relevant duties as assigned.
  • Report and provide ongoing client feedback to manager.

Qualifications

  • Our clients are #1! YOU MUST SHARE THAT IDEAL.
  • True passion for technology and customer service.
  • Positive team player with strong communication, organization, and time management skills.
  • Preferred personality traits: Independent, meticulous, optimistic, and eager to learn.
  • Minimum 2 years customer service experience.

Why Medix Dental is a Great Place to Work

We are a value-driven company committed to creating a people-first environment that helps each team member reach their fullest professional and personal potential every day.  

Benefits

  • Health Insurance Options
  • Matched Retirement Plan
  • Life Insurance
  • Pet insurance
  • Short-Term Disability Insurance
  • Paid Time Off

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PLEASE NOTE: Please apply online only.  Medix Dental is proud to be an Equal Opportunity Employer.  We are committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, gender, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation, or any other characteristic protected by law

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